🚀 Our continued investment in Luminai (formerly Digital Brain)
Three years ago, we met Kesava Kirupa Dinakaran and Dima Dolgopolov, two young immigrants from humble beginnings who met at a hackathon in Silicon Valley. We were inspired by their unique paths towards entrepreneurship as well as their remarkable determination and optimism. And to be honest, we were mesmerized by their ability to solve problems, starting with Kesava’s Guinness-book-breaking record to solve Rubik’s cube in under 7 seconds! The more we learned about Kesava and Dima, the more excited we became and were proud to lead the Seed investment in Luminai (formerly known as Digital Brain). Luminai helps organizations transform time-consuming, repetitive processes, from the various SaaS applications they use, into no-code automated and instantaneous workflows, ultimately saving them significant time and resources, and enabling them to better serve their customers.
Over the past few years, we’ve seen the team and product grow into a critical solution for modern workplaces. Companies are managing multiple software solutions yet are faced with tightening operating budgets and need to become leaner and more efficient. Luminai addresses these challenges and to date, has worked with customers such as Strava, Oura, and Whatnot to reduce their average handle time by 16%, decrease customer service agent onboarding time by 60% and save over 25 hours a month per agent. This intelligent automation can increase a 100-person team’s efficiency by greater than $75,000 per month.
Today, we’re excited to see the Luminai team reach an important milestone of a $16M Series A investment led by General Capital. We couldn’t be prouder of the team for their hard work and believe this is a huge step towards making it easier to help every knowledge worker to do more highly-leveraged, skilled work.